Privacy Policy

At PetEase Haven, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address when you create an account or place an order.
  • Payment information (securely processed via third-party payment gateways).
  • Browsing data, such as IP addresses, device information, and cookies, to enhance your user experience.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Improve our website, products, and customer service.
  • Send order confirmations, updates, and promotional offers.
  • Respond to your inquiries and provide customer support.

3. How We Protect Your Information

We implement strict security measures to protect your data. This includes:

  • Secure servers and encryption methods to safeguard sensitive information.
  • Limiting access to your personal information to authorized personnel only.
  • Ensuring our third-party service providers adhere to high security standards.

4. Cookies

We use cookies to personalize your experience, analyze website traffic, and understand user preferences. You can choose to disable cookies in your browser settings, but this may affect your experience on our website.

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties, except for:

  • Trusted third-party service providers that assist in fulfilling orders, payments, or delivering services (e.g., shipping companies, payment processors).
  • Legal obligations, where necessary, to comply with laws or respond to lawful requests.

6. Your Choices

You can choose to:

  • Update or delete your personal information by logging into your account.
  • Opt-out of marketing communications at any time by clicking "unsubscribe" in our emails.
  • Request details of the information we hold about you or request its deletion.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised date will be indicated at the top.

8. Contact Us

If you have any questions about our Privacy Policy or how we handle your information, feel free to contact us at:
Email: Info.easehaven@gmail.com

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.